Maintenance
A strong advantage of WorkOS is that it's a managed service. From a DevOps perspective, it requires minimal maintenance — the WorkOS team handles updates, security patches, and infrastructure, keeping the system up to date. This comes at a cost, though, since customization is comparatively limited.
Self-hosted Keycloak requires more attention: organizations must allocate resources for installing, configuring, and updating the software, as well as managing the underlying infrastructure. This can be a drawback for teams without the necessary expertise. Phase Two removes this trade-off entirely: with managed hosting and zero-downtime upgrades, you get Keycloak's control without the operational load.
Winner: WorkOS for self-hosted Keycloak — a tie when Keycloak is managed by Phase Two