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Enterprise Keycloak Support

Configuring, integrating, and operating an Identity and Access Management system can be challenging. For hosted and on-prem customers, or those with their own Keycloak deployment, we can provide expert help with migration to or scaling Keycloak, custom Keycloak development, and around the clock support.

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Professional Keycloak Adoption, Migration, and Maintenance

< 30 days

average project launch time

100's

of successful projects

customer experience

Structured Project Process and Workflow

After completing 100s of successful Keycloak support projects, we have a well-structured process for understanding the work required to execute. We provide an Onboarding Kit along with a Project Plan which clearly outlines the required work and owners. We will meet with your team on a regular cadence to cover current use-cases and how any existing implementation can be mapped into Keycloak APIs.

Team Planning
Architecture Review

Keycloak Architecture Review and Scaling

Avoid outages, trim costs, and become more agile in the face of infrastructure changes. We will help scale your architecture to meet the demands of any large-scale implementation. We've helped customers configure their systems for handling up to 100K+ active users on a global basis. We can help review and configure Kubernetes configurations, deployment strategies, and other infrastructure needs.

Keycloak Installationm and Configuration

While our pre-configured defaults are designed to meet the needs of most common use cases, our team is here to help you tailor the functionality to suit your specific needs and goals. For initial testing and setup, we can include a managed Keycloak cluster to make initial setup and testing fast and easy. This comes with a build that includes all of Phase Two's extensions and a sample client application pointing to your instance for the ability to quickly test authentication flows, login flow styling, and more. This means while your team converges on their final architecture, you can leverage a Keycloak instance for App integration and setup.

Architecture Review
Health Assessment

Infrastructure and Implementation Health Assessment

Many customers come to us in various states of Keycloak adoption and implementation. Regardless of your current state, we can do an assessment of your current infrastructure and implementation. This could be a review of how you are managing your cluster, your token usage, your usage of the CLI tool for configuration, how to upgrade to a newer version of Keycloak, just to name a few. In addition, we can do a periodic review of your infrastructure as time goes on to make sure that you continue to follow best practices.

Custom Keycloak Development and Extensions

Take control of your Keycloak implementation. A strong argument for Keycloak adoption is the ability to customize it to your application’s needs. This could be a login flow experience for specific authenticators all the way to full Keycloak extension development. We can help to customize login experiences to create a seamless brand experience with styles, colors, logos, and CSS to match your branding.

Custom Keycloak Development

Migration to Keycloak from Other Identity Provider Systems

Many customers come to Keycloak from other Identity Providers like Okta, Auth0, WorkOS, Cognito and more, and need a path to adopting and migrating their system usage to Keycloak. From initial testing of migration to the final cut-over and production launch, we will have your back the entire way. To help make it easy to set up your application, we have multiple examples demonstrating how to secure your application with user management and single sign on (SSO) using Keycloak for Authentication and Authorization. Just clone an example to get a jump-start on more complex integrations and examples.

Migration to Keycloak from Other Identity Provider Systems

SSO Connections and Identity Provider (IdP) Onboarding

Even experienced dev and operations professionals can struggle deciphering SSO configurations. We offer tailored solutions to simplify IdP onboarding, including our intuitive Phase Two Connect on-prem wizards and dashboards. Associating domains to specific IDPs, set up organization structures with roles to make sure that users are able to do what they need to without additional security exposure.

SSO Connections and Identity Provider (IdP) Onboarding

To help make it easy to set up your application, we have multiple examples demonstrating how to secure your application with user management and single sign on (SSO) using Keycloak for Authentication and Authorization. Just clone an example to get a jump-start on more complex integrations and examples.

Keycloak Version Upgrades to Keep Up-to-Date with Latest Releases

Keycloak Version Upgrades to Keep Up-to-Date with Latest Releases

Keeping Keycloak up-to-date can be a difficult process to support from a time and risk perspective. Some customers come to us over 10 major versions behind and need help with upgrading to the latest version. A major piece of this can be understanding the variations between versions and how to address those items. Once upgraded to a latest version, we can be proactive in helping your team stay up to date with new releases with fast-follow upgrades with major releases. Depending on architecture needs, many customers opt to migrate to the Phase Two hosted and managed Keycloak cluster model to offload that work entirely.

Happy Customers

Phase Two has many happy customers across the globe that include Tier 1 CDNs, global transport companies, digital security providers, digital signage providers, and more. Our customers have saved hundreds of thousands of dollars migrating to Keycloak and delivered better experiences in the process.

Phase Two Happy Customers
Enterprise plan

Enterprise Keycloak Support Packages


Silver

Gold
Architecture reviewCheckmarkCheckmark
Installation and configuration supportCheckmarkCheckmark
Email supportCheckmarkCheckmark
Slack supportCheckmark
Phone supportCheckmark
Support hours (US EST)9x524x7x365
Response time (hours)244
Health assessmentQuarterlyMonthly
Incl. service hours (/mth)10 (max)20
Custom developmentCheckmark
Pricing (/mth)from $3,500from $7,500

Learn more about Phase Two's Enterprise Support