Enterprise Keycloak Support
Configuring, integrating, and operating an Identity and Access Management system can be challenging. For hosted and on-prem customers, or those with their own Keycloak deployment, we can provide expert help, custom Keycloak development, help with migration to Keycloak, and around the clock support.
Professional Keycloak Adoption, Migration, and Maintenance
< 30 days
average project time
100's
of successful projects
customer experience
Structured Project Process and Workflow
After completing 100s of successful Keycloak support projects, we have a well-structured process for understanding the work required to execute. We provide an Onboarding Kit along with a Project Plan which clearly outlines the required work and owners. We will meet with your team on a regular cadence to cover current use-cases and how any existing implementation can be mapped into Keycloak APIs.
Keycloak Architecture Review
Avoid outages, trim costs, and become more agile in the face of infrastructure changes. We will help scale your architecture to meet the demands of any large-scale implementation. We've helped customers configure their systems for handling up to 100K+ active users on a global basis. We can help review and configure Kubernetes Configurations, Deployment Strategies, and other infrastructure needs.
Keycloak Installation and Configuration
While our pre-configured defaults are designed to meet the needs of most common use cases, our team is here to help you tailor the functionality to suit your specific needs and goals. For initial testing and setup, we include a managed Keycloak cluster to make initial setup and testing fast and easy. This comes with a build that includes all of Phase Two's extensions and a sample client application pointing to your instance for the ability to quickly test authentication flows, login flow styling, and more. This means while your team converges on their final architecture, you can leverage a Keycloak instance for App integration and setup.
Infrastructure and Implementation Health Assessment
Many customers come to us in various states of Keycloak adoption and implementation. Regardless of your current state, we can do an assessment of your current infrastructure and implementation. This could be a review of how you are managing your cluster, your token usage, your usage of the CLI tool for configuration, how to upgrade to a newer version of Keycloak, just to name a few. In addition, we can do a periodic review of your infrastructure as time goes on to make sure that you continue to follow best practices.
Custom Keycloak Development and Extensions
Take control of your Keycloak implementation. A strong argument for Keycloak adoption is the ability to customize it to your application’s needs. This could be a login flow experience for specific authenticators all the way to full Keycloak extension development. We can help to customize login experiences to create a seamless brand experience with styles, colors, logos, and CSS to match your branding.
Migration to Keycloak from Other Identity Provider Systems
Many customers come to Keycloak from other Identity Providers like Okta, Auth0, WorkOS, Cognito and more, and need a path to adopting and migrating their system usage to Keycloak. From initial testing of migration to the final cut-over and production launch, we will have your back the entire way. To help make it easy to set up your application, we have multiple examples demonstrating how to secure your application with user management and single sign on (SSO) using Keycloak for Authentication and Authorization. Just clone an example to get a jump-start on more complex integrations and examples.
SSO Connections and Identity Provider (IdP) Onboarding
Even experienced dev and operations professionals can struggle deciphering SSO configurations. We offer tailored solutions to simplify IdP onboarding, including our intuitive Phase Two Connect on-prem wizards and dashboards. Associating domains to specific IDPs, set up organization structures with roles to make sure that users are able to do what they need to without additional security exposure.
To help make it easy to set up your application, we have multiple examples demonstrating how to secure your application with user management and single sign on (SSO) using Keycloak for Authentication and Authorization. Just clone an example to get a jump-start on more complex integrations and examples.
Keycloak Version Upgrades to Keep Up-to-Date with Latest Releases
Keeping Keycloak up-to-date can be a difficult process to support from a time and risk perspective. Some customers come to us over 10 major versions behind and need help with upgrading to the latest version. A major piece of this can be understanding the variations between versions and how to address those items. Once upgraded to a latest version, we can be proactive in helping your team stay up to date with new releases with fast-follow upgrades with major releases. Depending on architecture needs, many customers opt to migrate to the Phase Two hosted and managed Keycloak cluster model to offload that work entirely.
Happy Customers
Phase Two has many happy customers across the globe that include Tier 1 CDNs, global transport companies, digital security providers, digital signage providers, and more. Our customers have saved hundreds of thousands of dollars migrating to Keycloak and delivered better experiences in the process.
Enterprise Keycloak Support Packages
Silver | Gold | |
---|---|---|
Architecture review | ||
Installation and configuration support | ||
Email support | ||
Slack support | — | |
Phone support | — | |
Support hours (US EST) | 9x5 | 24x7x365 |
Response time (hours) | 24 | 4 |
Health assessment | Quarterly | Monthly |
Incl. service hours (/mth) | 10 (max) | 20 |
Custom development | — | |
Pricing (/mth) | from $3,500 | from $7,500 |